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Welcome to Potter Woodworks and Home Services LLC. By engaging with our services, visiting our website, or communicating with us via text or email, you agree to the following Terms and Conditions.

Services Provided

Potter Woodworks and Home Services LLC provides handyman and woodworking services. All services are subject to the specific scope of work outlined in your individual job estimate or invoice provided via Jobber. Any changes to the agreed-upon scope of work must be documented and approved in writing before we proceed. We stand behind our workmanship and strive for your complete satisfaction. If any issues arise due to our work, please contact us, and we will work to resolve it.

Customer Responsibilities

To provide the best service, we ask that customers:

Ensure the work area is accessible at the scheduled time.
Provide accurate contact information for job reminders and invoices.
Obtain any necessary permits for the work.
Ensure the work area is clear and safe for our team.
Finishing materials should be provided by the client
Service requests between the hours of 5:00 pm and 10:00 pm or on weekends and statutory holidays may be subject to off hours pricing

Plumbing Terms and Conditions

We do not warranty clogged drains
We do not warranty frozen pipes
We do not warranty parts provided by clients

Carpentry Terms and Conditions

As a natural product, wood and timber is subject to variations in color and grain
We do not install, adjust, or fit any electric or gas appliances or equipment
We pride ourselves in our work cleanliness and will maintain a reasonably clean environment during our work. The client is responsible for cleaning any dust or dirt accumulated during the work period that is not cleaned by Potter Woodworks and Home Services LLC or that settles over time after the project

Payments and Billing

We use Jobber and its integrated third-party payment processors to handle all financial transactions securely.

Payment is due upon receipt of the invoice unless otherwise agreed upon in writing.
We do not store full credit card numbers on our local systems; all payment data is handled by our secure, industry-standard payment partners.

Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect and use your personal information (names, phone numbers, email, and service history). A link to our Privacy Policy is available on our website.

Communication & SMS Messaging

By providing your phone number, you explicitly consent to receive recurring text messages (SMS) from Potter Woodworks and Home Services LLC.

\nUsage: Messages may include appointment reminders, service updates, invoices, promotional offers, or customer support inquiries.
\nOpting Out: You may opt out of receiving text messages at any time. To stop receiving texts, reply STOP in all caps to any message you receive from us.
\nAssistance: If you need help or have questions regarding our messaging, reply HELP or email us at potterwoodworks@gmail.com.
\nCarrier Charges: Message and data rates may apply depending on your mobile carrier plan.

Limitation of Liability

Potter Woodworks and Home Services LLC strives for excellence; however, we are not liable for indirect, incidental, or consequential damages resulting from the use of our services or website.

Changes to Terms

We reserve the right to modify these terms at any time. Updates will be posted on our website with an updated \"Last Updated\" date.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Potter Woodworks and Home Services LLC

Phone: 503-367-0039

Email: potterwoodworks@gmail.com

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Terms and Conditions

Last Updated: May 11, 2026

About us